Privacy Policy

Privacy Policy

Protecting your privacy is important to EDIOM. We strive to keep your personal information confidential. By ensuring that you are aware of and understand EDIOM Customer Privacy Policy, we can provide you with better service. Please take a moment to read the following policy to learn how we handle your personal information.

We may amend this Privacy Policy from time to time. We will post any changes to this Privacy Policy here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this Privacy Policy on a regular basis. By using our Website or any of our products, offerings, features, tools or resources that we provide on our Website (collectively, our "Online Products"), you agree to the terms of this Privacy Policy. Please remember that this Privacy Policy applies only to information collected by our Website.

Why We Collect Personal Information

EDIOM collects and uses your personal information to give you superior customer service, to provide you with convenient access to our products and services, and to make a wider range available to you. In addition, we use your personal information to keep you up to date on the latest service, special offers, and other information we think you'd like to hear about.

From time to time, we may also use your personal information to contact you in regards to keeping you updated of new EDIOM products, designs and special offers. If you no longer wish to receive these types of email communications you may opt-out at anytime. Please see the choice/opt-out section below.

If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address). But we won't ask your credit card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

How We Collect Personal Information

We collect information about you in several ways. For example, we might ask for your contact information when you correspond with us, call us to make a purchase or request service, or leave your information on our feedback page. We collect and store the information you provide in a secure database.

Do We Share Any Information With Other Companies ?

We never sell, rent or trade email addresses with any other company. If you do not wish to receive information from EDIOM, please contact us by sending an email, or call us at +86-752-3527530.

Access to such information is limited to EDIOM employees and business partners engaged in the business of serving its customers. EDIOM employees and business partners are trained in policies regarding safeguarding of customer information and preventing unauthorized access and disclosure. EDIOM may store this information and use it to better understand customer needs, to improve EDIOM products, and to contact customers with offers that may be of interest to them.


How Can I Discontinue Promotional Emails?

At the bottom of each email is information about removing your name from our email list. Simply follow the instructions and we'll remove your name. Or call EDIOM Sports Customer Service at +86-752-3527530. Please note that it may take several hours for the change to take effect, and you may receive emails during that time.

After you make a purchase, for your convenience we will still send confirmations and information about your order. We may also contact you by phone or postal mail if we have questions regarding your order.



When you browse the EDIOM website, you are able to do so anonymously. Generally, we don't collect personal information when you browse - not even your email address. Your browser, however, does automatically tell us the type of computer and operating system you are using.

Like many websites, the EDIOM website uses cookie technology. When you first connect to our site, the cookie identifies your browser with a unique, random number. The cookies we use are not linked to any personal information about you. Cookies help us understand which parts of our websites are the most popular, where our visitors are going, and how long they spend there. We use cookies to study traffic patterns on our site so we can make the site even better.


Third Party Cookies

The use of cookies by third parties is not covered by our privacy policy. We do not have access or control over these cookies.


How Can You Contact Us With Your Questions or Comments ?

You can choose from several methods available to get in touch with us. If you could, we prefer you leave us your information on feedback page. We're always happy to answer your questions or listen to your comments.



Our Companywide Commitment to Privacy


To make sure your personal information remains confidential, we communicate these privacy guidelines to every EDIOM employee. EDIOM does not knowingly solicit personal information from children or send them requests for personal information.


If we decide to change our privacy policy, we will post those changes to this privacy policy, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.


We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.


This policy is effective Sep 5, 2016.