Why We Collect Personal Information
EDIOM collects and uses your personal information to give you superior customer service, to provide you with convenient access to our products and services, and to make a wider range available to you. In addition, we use your personal information to keep you up to date on the latest service, special offers, and other information we think you'd like to hear about.
From time to time, we may also use your personal information to contact you in regards to keeping you updated of new EDIOM products, designs and special offers. If you no longer wish to receive these types of email communications you may opt-out at anytime. Please see the choice/opt-out section below.
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address). But we won't ask your credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
How We Collect Personal Information
We collect information about you in several ways. For example, we might ask for your contact information when you correspond with us, call us to make a purchase or request service, or leave your information on our feedback page. We collect and store the information you provide in a secure database.
Do We Share Any Information With Other Companies ?
We never sell, rent or trade email addresses with any other company. If you do not wish to receive information from EDIOM, please contact us by sending an email, or call us at +86-752-3527530.
Access to such information is limited to EDIOM employees and business partners engaged in the business of serving its customers. EDIOM employees and business partners are trained in policies regarding safeguarding of customer information and preventing unauthorized access and disclosure. EDIOM may store this information and use it to better understand customer needs, to improve EDIOM products, and to contact customers with offers that may be of interest to them.
How Can I Discontinue Promotional Emails?
At the bottom of each email is information about removing your name from our email list. Simply follow the instructions and we'll remove your name. Or call EDIOM Sports Customer Service at +86-752-3527530. Please note that it may take several hours for the change to take effect, and you may receive emails during that time.
After you make a purchase, for your convenience we will still send confirmations and information about your order. We may also contact you by phone or postal mail if we have questions regarding your order.
When you browse the EDIOM website, you are able to do so anonymously. Generally, we don't collect personal information when you browse - not even your email address. Your browser, however, does automatically tell us the type of computer and operating system you are using.
Third Party Cookies
How Can You Contact Us With Your Questions or Comments ?
You can choose from several methods available to get in touch with us. If you could, we prefer you leave us your information on feedback page. We're always happy to answer your questions or listen to your comments.
Our Companywide Commitment to Privacy
To make sure your personal information remains confidential, we communicate these privacy guidelines to every EDIOM employee. EDIOM does not knowingly solicit personal information from children or send them requests for personal information.
This policy is effective Sep 5, 2016.